FAQ

Of course, you can order without being a member on mybum.co. For this, after adding the product you want to buy to the cart, it is enough to enter your address information directly and proceed to the payment step. You only need to share your e-mail address so that we can inform you about your order.

For orders placed without being a member of the site, the cargo tracking e-mail is sent to the e-mail address you entered in the system.

To become a member of the site, you can create an account by clicking the person icon in the upper right corner of the page. After creating an account; In case your address and telephone information change, you can update the information in the "My Account" section.

In case you forget your password, you can press the person icon in the upper right corner of the page, type the e-mail address you used when registering, and click the "Forgot Password" button. The link to reset your password and create a new password will be sent to your e-mail address as soon as possible. You can create your new password by clicking the incoming e-mail link.